THE PERFORMANCE OF EMPLOYEES ANALYSIS IN STRUCTURAL EQUATION MODELLING TO CONSTRUCT THE ON SHIP SCOUNTING SERVICE
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Published:
Feb 6, 2023
Keywords:
Quality of human resources, organizational structure, motivation and employee performance.
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Abstract
This study aims to analyze the effect of the quality of human resources and organizational structure on employee performance with work motivation as an intervening variable. The research sample is a scouting service company for river and sea transportation vessels located in urban rivers to the sea estuary in the city of Palembang, Indonesia, PT. Hexa Fortuna at Breech Marine. as service executor. Respondents of ship employees were 54 respondents. The research model analysis method uses Partial Least Square (PLS) with SMART PLS 3.0 software. The results obtained in the first sub-structure that the quality of human resources and organizational structure partially have a positive and significant effect on work motivation. However, the organizational structure has a more dominant influence. In the second sub structure, the quality of human resources, organizational structure and work motivation partially affect employee performance. organizational structure has a more dominant influence. The indirect effect between the quality of human resources and organizational structure on employee performance mediated by work motivation shows significant results. This shows that the work motivation variable is very influential in mediating the two variables.
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How to Cite
Susanto, Y., & Sardiyo, S. (2023). THE PERFORMANCE OF EMPLOYEES ANALYSIS IN STRUCTURAL EQUATION MODELLING TO CONSTRUCT THE ON SHIP SCOUNTING SERVICE. Ekonomica Sharia: Jurnal Pemikiran Dan Pengembangan Ekonomi Syariah, 8(2), 175–190. https://doi.org/10.36908/esha.v8i2.594
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References
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CHERIF, F. 2020. The role of human resource management practices and employee job satisfaction in predicting organizational commitment in Saudi Arabian banking sector. International Journal of Sociology and Social Policy, 40, 529-541.
DARMAWAN, D., MARDIKANINGSIH, R., SINAMBELA, E. A., ARIFIN, S., PUTRA, A. R., HARIANI, M., AL HAKIM, Y. R. & IRFAN, M. 2020. The Quality of Human Resources, Job Performance and Employee Loyalty. International Journal of Psychosocial Rehabilitation, 24, 2580-2592.
DIAZ-FERNANDEZ, M., BORNAY-BARRACHINA, M. & LOPEZ-CABRALES, A. 2017. HRM practices and innovation performance: a panel-data approach. International Journal of Manpower, 38, 354-372.
GARNIS, B. 2020. Analisis jumlah pandu dalam meningkatkan pelayanan di pelabuhan Tanjung Emas Semarang. Politeknik Ilmu Pelayaran Semarang.
GUAN, X. & FRENKEL, S. 2019. How perceptions of training impact employee performance. Personnel Review, 48, 163-183.
GUMBIRA, G. & HARSANTO, B. 2019. Decision support system for an eco-friendly integrated coastal zone management (ICZM) in Indonesia. International Journal on Advanced Science, Engineering and Information Technology, 9, 1177-1182.
GUPTA, V. & KUMAR, S. 2013. Impact of performance appraisal justice on employee engagement a study ofIndian professionals. Employee Relations, 35, 61-78.
HADI, W. 2010. Analisis Jumlah Kapal Di Dermaga Pelabuhan Tanjung Priok Berdasarkan Nilai Layanan Kapal Pandu. LOGISTIK, 3, 43-51.
HAMID, N. 2018. Use balanced scorecard for measuring competitive advantage of infrastructure assets of state- owned ports in Indonesia. Journal of Management Development, 37, 114-126.
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HASAN, A., HASSAN, R., ENGKU ALI, E. R. A., ENGKU ALI, E. M. T., ABDUH, M. & NOORDIN, N. H. 2019. A proposed human resource management model for zakat institutions in Malaysia. ISRA International Journal of Islamic Finance, 11, 98-109.
HENDRI, M. I. 2019. The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68, 1208-1234.
JIMENEZ?JIMENEZ, D. & SANZ?VALLE, R. 2013. Studying the effect of HRM practices on the knowledge management process. Personnel Review, 42, 28-49.
KAAWAASE, T. K., BANANUKA, J., PETER KWIZINA, T. & NABAWEESI, J. 2020. Intellectual capital and performance of small and medium audit practices. Journal of Accounting in Emerging Economies, 10, 165-189.
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MELMAMBESSY, E. & SUTANTO, A. LOG-25 analisis kinerja pelayanan pemanduan kapal berdasarkan waiting time dan approach time di PT. Pelindo IV (Persero) Saumlaki. Prosiding Seminar Nasional Teknologi Energi dan Mineral, 2021. 1428-1437.
NASUTION, M., YENI, S., YONDRA, A. & PUTRI, A. 2021. The Influence of Organizational Structure and Job Analysis on Work Motivation and Its impact on the Performance of the Office of Cooperatives for Small and Medium Enterprises, Industry and Trade (KOPERINDAG) Mentawai Islands Regency. American Journal of Humanities and Social Sciences Research, 5, 444-453.
NAZIR, O. & ISLAM, J. U. 2017. Enhancing organizational commitment and employee performance through employee engagement. South Asian Journal of Business Studies, 6, 98-114.
NURLINA, N., SITUMORANG, J., AKOB, M., QUILIM, C. A. & ARFAH, A. 2020. Influence of e-HRM and human resources service quality on employee performance. The Journal of Asian Finance, Economics, and Business, 7, 391-399.
NURROHMAT, N. 2022. The effects of professionalism and behavior by organizational citizenship (OCB) as mediating variables on the effect of personality on performance (a study on Makassar Police). International Journal of Quality & Reliability Management, 39, 1040-1058.
OH, J. 2020. Employee perceptions of HRM practices and their turnover intentions: evidence from South Korea. Evidence-based HRM: a Global Forum for Empirical Scholarship, 8, 145-160.
PANGASTUTI, P. A. D., SUKIRNO, S. & EFENDI, R. 2020. The Effect of Work Motivation and Compensation on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7, 292-299.
PAWIROSUMARTO, S., SARJANA, P. K. & MUCHTAR, M. 2017. Factors affecting employee performance of PT.Kiyokuni Indonesia. International Journal of Law and Management, 59, 602-614.
POLAT, G. & BENLIGIRAY, S. 2022. The impact of family business professionalization on financial performance: a multidimensional approach. Journal of Small Business and Enterprise Development, ahead- of-print.
PRIYOHADI, N. D., ARDIANSYAH, R. A. & SOEDARMANTO 2020. Analisis faktor - faktor penghambat kedatangan kapal pelayaran domestik terhadap kinerja perusahaan keagenan pada PT. Dian Samudera Line – Surabaya. Jurnal Baruna Horizon, 3, 147-155.
PURNOMO, A. & ARIO, T. 2009. Meningkatkan Kinerja Pelayanan Pemanduan Guna Terciptanya Pelayanan Jasa Kapal yang Optimal di Divisi Kepanduan PT. Pelabuhan Indonesia II (Persero) Cabang Tanjung Priok. LOGISTIK, 2, 38-48.
RASHEED, M. I., HUMAYON, A. A., AWAN, U. & AHMED, A. U. D. 2016. Factors affecting teachers’ motivation. International Journal of Educational Management, 30, 101-114.
RIKIATUN, R., BUDIARTO, G. & MARTINA, M. 2021. IMPLEMENTASI KEBIJAKAN PEMANDUAN KAPAL DI PT. PELABUHAN INDONESIA II (PERSERO) CABANG PELABUHAN PALEMBANG. Sriwijaya University.
RITA, M., RANDA PAYANGAN, O., RANTE, Y., TUHUMENA, R. & ERARI, A. 2018. Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60, 953-964.
ROCHWULANINGSIH, Y., SULISTIYONO, S. T., MASRUROH, N. N. & MAULANY, N. N. 2019. Marine policy basis of Indonesia as a maritime state: The importance of integrated economy. Marine Policy, 108,103602.
RUSSENG, S. S., SALEH, L. M., AWALUDDIN, M. & MALLONGI, A. 2020. Intervention model for barotrauma diseases to improve health and safety diving behaviors in traditional fishermen in small islands in Makassar, Indonesia. Sys Rev Pharm, 11, 597-600.
SHAHZADI, I., JAVED, A., PIRZADA, S. S., NASREEN, S. & KHANAM, F. 2014. Impact of employee motivation on employee performance. European Journal of Business and Management, 6, 159-166.
SHARMA, A. & SHARMA, T. 2017. HR analytics and performance appraisal system. Management Research Review, 40, 684-697.
SUNARTO, S. 2015. Kebutuhan Sumber Daya manusia dan Sarana Pandu di Pelabuhan Balikpapan. Jurnal Penelitian Transportasi Laut, 17, 96-102.
TANJUNG, A. L. 2017. Tingkat kebutuhan pelayanan pandu di pelabuhan Soekarno Hatta Makassar. Universitas Hasanudin Makasar.
THAMRIN, H. 2012. The influence of transformational leadership and organizational commitment on job satisfaction and employee performance. International Journal of Innovation, Management and Technology, 3, 566-572.
THAN, S. T., LE, P. B. & LE, T. T. 2021. The impacts of high-commitment HRM practices on exploitative and exploratory innovation: the mediating role of knowledge sharing. VINE Journal of Information and Knowledge Management Systems, ahead-of-print.
TIAN, A. W., CORDERY, J. & GAMBLE, J. 2016. Staying and performing. Personnel Review, 45, 947-968. TURULJA, L. & BAJGORIC, N. 2018. Information technology, knowledge management and human resource management. VINE Journal of Information and Knowledge Management Systems, 48, 255-276.
TUYTENS, M. & DEVOS, G. 2012. Importance of system and leadership in performance appraisal. Personnel Review, 41, 756-776.
WHITE, A. T., ALIÑO, P. M., CROS, A., FATAN, N. A., GREEN, A. L., TEOH, S. J., LAROYA, L., PETERSON, N., TAN, S., TIGHE, S., VENEGAS-LI, R., WALTON, A. & WEN, W. 2014. Marine Protected Areas in the Coral Triangle: Progress, Issues, and Options. Coastal Management, 42, 87-106
AKBAR, M., NOVIAN, Z. & MUKHTAR, M. 2019. The effect of organizational structure, personality and work motivation on teacher organization commitments on International Islamic Education Council Foundation in Jakarta and Bekasi. Journal of Science & Science Education, 3, 19-31.
AL-MUSADIEQ, M., NURJANNAH, N., RAHARJO, K., SOLIMUN, S. & ACHMAD RINALDO FERNANDES, A. 2018. The mediating effect of work motivation on the influence of job design and organizational culture against HR performance. Journal of Management Development, 37, 452-469.
AMIN, M., KHAIRUZZAMAN WAN ISMAIL, W., ZALEHA ABDUL RASID, S. & DAVERSON ANDREW SELEMANI, R. 2014. The impact of human resource management practices on performance. The TQM Journal, 26, 125-142.
ANDRIANTO, Y., WICAKSONOB, A. & ANWAR, M. R. Analisis Kinerja Pelayanan Pemanduan Kapal Terhadap Waktu Tunggu (Waiting Time) Di Pelabuhan Tanjung Perak. Simposium I Jaringan Perguruan Tinggi untuk Pembangunan Infrastruktur Indonesia, 2016.
CHERIF, F. 2020. The role of human resource management practices and employee job satisfaction in predicting organizational commitment in Saudi Arabian banking sector. International Journal of Sociology and Social Policy, 40, 529-541.
DARMAWAN, D., MARDIKANINGSIH, R., SINAMBELA, E. A., ARIFIN, S., PUTRA, A. R., HARIANI, M., AL HAKIM, Y. R. & IRFAN, M. 2020. The Quality of Human Resources, Job Performance and Employee Loyalty. International Journal of Psychosocial Rehabilitation, 24, 2580-2592.
DIAZ-FERNANDEZ, M., BORNAY-BARRACHINA, M. & LOPEZ-CABRALES, A. 2017. HRM practices and innovation performance: a panel-data approach. International Journal of Manpower, 38, 354-372.
GARNIS, B. 2020. Analisis jumlah pandu dalam meningkatkan pelayanan di pelabuhan Tanjung Emas Semarang. Politeknik Ilmu Pelayaran Semarang.
GUAN, X. & FRENKEL, S. 2019. How perceptions of training impact employee performance. Personnel Review, 48, 163-183.
GUMBIRA, G. & HARSANTO, B. 2019. Decision support system for an eco-friendly integrated coastal zone management (ICZM) in Indonesia. International Journal on Advanced Science, Engineering and Information Technology, 9, 1177-1182.
GUPTA, V. & KUMAR, S. 2013. Impact of performance appraisal justice on employee engagement a study ofIndian professionals. Employee Relations, 35, 61-78.
HADI, W. 2010. Analisis Jumlah Kapal Di Dermaga Pelabuhan Tanjung Priok Berdasarkan Nilai Layanan Kapal Pandu. LOGISTIK, 3, 43-51.
HAMID, N. 2018. Use balanced scorecard for measuring competitive advantage of infrastructure assets of state- owned ports in Indonesia. Journal of Management Development, 37, 114-126.
HAO, Q., KASPER, H. & MUEHLBACHER, J. 2012. How does organizational structure influence performance through learning and innovation in Austria and China. Chinese Management Studies, 6, 36-52.
HASAN, A., HASSAN, R., ENGKU ALI, E. R. A., ENGKU ALI, E. M. T., ABDUH, M. & NOORDIN, N. H. 2019. A proposed human resource management model for zakat institutions in Malaysia. ISRA International Journal of Islamic Finance, 11, 98-109.
HENDRI, M. I. 2019. The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68, 1208-1234.
JIMENEZ?JIMENEZ, D. & SANZ?VALLE, R. 2013. Studying the effect of HRM practices on the knowledge management process. Personnel Review, 42, 28-49.
KAAWAASE, T. K., BANANUKA, J., PETER KWIZINA, T. & NABAWEESI, J. 2020. Intellectual capital and performance of small and medium audit practices. Journal of Accounting in Emerging Economies, 10, 165-189.
LING, F. Y. Y., NING, Y., CHANG, Y. H. & ZHANG, Z. 2018. Human resource management practices to improve project managers’ job satisfaction. Engineering, Construction and Architectural Management, 25, 654-669.
MELMAMBESSY, E. & SUTANTO, A. LOG-25 analisis kinerja pelayanan pemanduan kapal berdasarkan waiting time dan approach time di PT. Pelindo IV (Persero) Saumlaki. Prosiding Seminar Nasional Teknologi Energi dan Mineral, 2021. 1428-1437.
NASUTION, M., YENI, S., YONDRA, A. & PUTRI, A. 2021. The Influence of Organizational Structure and Job Analysis on Work Motivation and Its impact on the Performance of the Office of Cooperatives for Small and Medium Enterprises, Industry and Trade (KOPERINDAG) Mentawai Islands Regency. American Journal of Humanities and Social Sciences Research, 5, 444-453.
NAZIR, O. & ISLAM, J. U. 2017. Enhancing organizational commitment and employee performance through employee engagement. South Asian Journal of Business Studies, 6, 98-114.
NURLINA, N., SITUMORANG, J., AKOB, M., QUILIM, C. A. & ARFAH, A. 2020. Influence of e-HRM and human resources service quality on employee performance. The Journal of Asian Finance, Economics, and Business, 7, 391-399.
NURROHMAT, N. 2022. The effects of professionalism and behavior by organizational citizenship (OCB) as mediating variables on the effect of personality on performance (a study on Makassar Police). International Journal of Quality & Reliability Management, 39, 1040-1058.
OH, J. 2020. Employee perceptions of HRM practices and their turnover intentions: evidence from South Korea. Evidence-based HRM: a Global Forum for Empirical Scholarship, 8, 145-160.
PANGASTUTI, P. A. D., SUKIRNO, S. & EFENDI, R. 2020. The Effect of Work Motivation and Compensation on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7, 292-299.
PAWIROSUMARTO, S., SARJANA, P. K. & MUCHTAR, M. 2017. Factors affecting employee performance of PT.Kiyokuni Indonesia. International Journal of Law and Management, 59, 602-614.
POLAT, G. & BENLIGIRAY, S. 2022. The impact of family business professionalization on financial performance: a multidimensional approach. Journal of Small Business and Enterprise Development, ahead- of-print.
PRIYOHADI, N. D., ARDIANSYAH, R. A. & SOEDARMANTO 2020. Analisis faktor - faktor penghambat kedatangan kapal pelayaran domestik terhadap kinerja perusahaan keagenan pada PT. Dian Samudera Line – Surabaya. Jurnal Baruna Horizon, 3, 147-155.
PURNOMO, A. & ARIO, T. 2009. Meningkatkan Kinerja Pelayanan Pemanduan Guna Terciptanya Pelayanan Jasa Kapal yang Optimal di Divisi Kepanduan PT. Pelabuhan Indonesia II (Persero) Cabang Tanjung Priok. LOGISTIK, 2, 38-48.
RASHEED, M. I., HUMAYON, A. A., AWAN, U. & AHMED, A. U. D. 2016. Factors affecting teachers’ motivation. International Journal of Educational Management, 30, 101-114.
RIKIATUN, R., BUDIARTO, G. & MARTINA, M. 2021. IMPLEMENTASI KEBIJAKAN PEMANDUAN KAPAL DI PT. PELABUHAN INDONESIA II (PERSERO) CABANG PELABUHAN PALEMBANG. Sriwijaya University.
RITA, M., RANDA PAYANGAN, O., RANTE, Y., TUHUMENA, R. & ERARI, A. 2018. Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60, 953-964.
ROCHWULANINGSIH, Y., SULISTIYONO, S. T., MASRUROH, N. N. & MAULANY, N. N. 2019. Marine policy basis of Indonesia as a maritime state: The importance of integrated economy. Marine Policy, 108,103602.
RUSSENG, S. S., SALEH, L. M., AWALUDDIN, M. & MALLONGI, A. 2020. Intervention model for barotrauma diseases to improve health and safety diving behaviors in traditional fishermen in small islands in Makassar, Indonesia. Sys Rev Pharm, 11, 597-600.
SHAHZADI, I., JAVED, A., PIRZADA, S. S., NASREEN, S. & KHANAM, F. 2014. Impact of employee motivation on employee performance. European Journal of Business and Management, 6, 159-166.
SHARMA, A. & SHARMA, T. 2017. HR analytics and performance appraisal system. Management Research Review, 40, 684-697.
SUNARTO, S. 2015. Kebutuhan Sumber Daya manusia dan Sarana Pandu di Pelabuhan Balikpapan. Jurnal Penelitian Transportasi Laut, 17, 96-102.
TANJUNG, A. L. 2017. Tingkat kebutuhan pelayanan pandu di pelabuhan Soekarno Hatta Makassar. Universitas Hasanudin Makasar.
THAMRIN, H. 2012. The influence of transformational leadership and organizational commitment on job satisfaction and employee performance. International Journal of Innovation, Management and Technology, 3, 566-572.
THAN, S. T., LE, P. B. & LE, T. T. 2021. The impacts of high-commitment HRM practices on exploitative and exploratory innovation: the mediating role of knowledge sharing. VINE Journal of Information and Knowledge Management Systems, ahead-of-print.
TIAN, A. W., CORDERY, J. & GAMBLE, J. 2016. Staying and performing. Personnel Review, 45, 947-968. TURULJA, L. & BAJGORIC, N. 2018. Information technology, knowledge management and human resource management. VINE Journal of Information and Knowledge Management Systems, 48, 255-276.
TUYTENS, M. & DEVOS, G. 2012. Importance of system and leadership in performance appraisal. Personnel Review, 41, 756-776.
WHITE, A. T., ALIÑO, P. M., CROS, A., FATAN, N. A., GREEN, A. L., TEOH, S. J., LAROYA, L., PETERSON, N., TAN, S., TIGHE, S., VENEGAS-LI, R., WALTON, A. & WEN, W. 2014. Marine Protected Areas in the Coral Triangle: Progress, Issues, and Options. Coastal Management, 42, 87-106